Frequently Asked Questions

We aim to make your online art-buying journey as smooth and straightforward as possible. In this section, you'll find comprehensive answers to commonly asked questions about our unique poster creation process, shipping procedures, return policies, and more. If there's a question you have that isn't covered here, please feel free to get in touch with us. Your satisfaction is our utmost priority, and we're committed to connecting you with inspiring art that truly speaks to you. If you'd like to know more about our diverse range of posters—from motivational pieces to artistic impressions—our team is always on hand to assist.

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How can I track my order?

Once your order has been shipped, you will receive an email from us with a tracking code. You can use this code to monitor the progress of your delivery. Additionally, you can log in to your Atka Inspirations account to view your order status and track your shipment. Rest assured, we'll keep you updated every step of the way!

How can I log in to my account?

Logging in to your Atka Inspirations account is straightforward. Here's how you can do it:

  • Navigate to the 'Account' section on our website.
  • Enter the email address associated with your account.
  • If you are logging in for the first time, you'll receive a six-digit verification code in an email from us. Enter this code when prompted on the login page. For subsequent logins, simply enter your password.

And that's it! You're now logged into your Atka Inspirations account. You can check your order status, track your shipments, manage your account details, and more.

What type of posters does Atka Inspirations offer?

At Atka Inspirations, we offer Aluminium prints that offer a sleek, modern, and durable option with their robust metallic finish.

How quickly will my order be shipped?

At Atka Inspirations, we strive to get your artwork to you as quickly as possible. We ship your order within 48 hours of receiving it. Please note that the actual delivery time may vary based on your location and the shipping method selected.

Do you ship internationally?

We currently ship to all EU countries. We're always looking to expand our reach, so stay tuned for updates about our shipping policies.

What are the payment options available?

We accept various payment options including all major credit cards, PayPal, Apple Pay, Google Pay and Shopify secure payments for a seamless and secure shopping experience.

What are the different sizes of the posters?

Our posters come in a variety of sizes ranging from medium, large, extra-large and multi-panel posters. The exact dimensions are 30x40cm, 40x50cm, 50x70cm. You can select the size that suits your space and preferences. See our sizing guide for more information.

Why does my poster seem to be cropped differently than what I saw on the website?

Our posters come in various sizes, each with a different aspect ratio. An aspect ratio is the ratio of the width to the height of an image. To ensure your selected image fits perfectly on your chosen poster size, sometimes a portion of the image may need to be cropped or adjusted. Our team takes great care in making these adjustments so that the essence and aesthetics of the image are preserved. We aim to deliver a product that is both visually pleasing and faithful to the original design. Thank you for understanding.

Why do the colors on my poster look slightly different from what I saw online?

The colors in your poster might appear slightly different due to variations in monitor settings and display technologies. Different devices can represent the same color in slightly different shades. We strive to ensure our product photos are as accurate as possible, and we appreciate your understanding of these minor discrepancies which are a normal aspect of online shopping.

How do I choose the right size poster for my space?

The right size for your poster depends on your space and how you plan to display the art. Our posters range from medium sizes perfect for intimate clusters or compact spaces, to extra-large sizes that command attention and transform rooms. Visit our Sizing Guide page for more detailed recommendations.

Do the aluminium posters come ready to hang?

Yes, absolutely! Our aluminium posters are not just stylish but also user-friendly. Each 3mm aluminium panel comes with a wall hanger pre-attached. So as soon as you receive it, it's ready to adorn your wall without any additional fuss. It combines the sleekness of the aluminium finish with the ease of ready-to-hang convenience.

Do you offer gift options?

At this time, we don't offer gift-wrapping or special gift options. However, our posters make excellent gifts on their own and can be directly shipped to your loved one's address.

What is your return policy?

At Atka Inspirations, customer satisfaction is our top priority. If for any reason you are not happy with your purchase, you can return it within 30 days of delivery. For more details, please visit our Return Policy page.

What is the process for returns or exchanges?

At Atka Inspirations, we aim to ensure you are completely satisfied with your purchase. If you're not, visit our Returns & Exchanges page for detailed information on our hassle-free return process

Where are your posters made?

All our posters are proudly handmade in the European Union (Germany), ensuring the highest quality and craftmanship.

Are your posters created by real artists?

While some (these are highlighted in the poster description) of the initial designs of our posters are crafted by innovative AI systems, there's a team of creative professionals behind the scenes who supervise, curate, and refine every piece of art. This blend of cutting-edge technology and human touch allows us to create unique and inspiring posters at scale, while maintaining an artistic quality and vision. So, in a sense, our posters are a collaborative effort between machine learning and the human artistic spirit. This distinct process enables us to offer you a wider variety of poster designs that are unlike anything you'll find elsewhere.

How should I care for my poster?

Cleaning our metal posters is straightforward due to their robust nature. Start by wiping the surface with a soft, dry microfiber cloth to remove dust. For more thorough cleaning, a damp cloth can be used. Mild soapy water is sufficient for most stains, but avoid soaking the poster. Gently wipe the surface; the durable print can withstand this without peeling or fading. However, avoid abrasive cleaners or rough scrubbing tools that might scratch the metal. After cleaning, a dry cloth can be used to remove any lingering moisture.

What if I have a problem with my order?

We're here to help! If you encounter any issues with your order, whether it's a shipping issue, a problem with the condition of your poster upon arrival, or anything else, please reach out to our customer service team. We're committed to resolving any problems to your satisfaction.

What if I have more questions?

We're here to help! Visit our Contact Us page to send us a message, and we'll get back to you as soon as possible.